A/NZ is leading the way in sustainability: Rackspace Hosting
What is omni-channel retailing, and how does it differ from multichannel and cross-channel retailing? Your business is impacted by these terms, and today’s shopper is a consumer whose experience is characterized by connectivity and multiple touch points. Recently, I spoke to Ravi Bagal, VP and global managing director, retail and distribution at Verizon, about the true definition of omni-channel.